Sales Faqs



Faq 1: What's the difference between trial version and the registered version?

All functions in trial version and registered version are the same. But there are some function limitations in each product. For example, the trail version of iSeePassword for Windows can let you create a USB reset disk and show all users in your system, but you can’t reset password. With the trail version, you can better understand how it works, and confirm if it works before you purchase. If the software can found your users created in your system, it means it can reset your password.


Faq 2. Is it safe to make an order from iSeePassword?

All of your data on iSeePassword will be guaranteed by us. And we cooperate with Digital River, Avangate, PayPal, etc. to receive your payment. So your personal information will get the highest protection.



Faq 3. How could I confirm if I complete the order successfully?

If you complete the payment and type all necessary info, then you will receive an email within 1 or 3 minutes containing your order ID, license key and others.


Faq 4. Does the license code can be used twice?

The license key of All iSeePassword’s product can be used for 3 PCs, if you used it more than three PCs, then the license code will be invalid. So if you want to change the computer and still use the product on more PCs, you need to buy it again on iSeePassword.


Faq 5. Can I cancel the order?

You are supported to purchase product by payment methods of Avangate, Digital, PayPal through Visa/Euro/MasterCard card, Discover, American Express, JCB, etc.


Faq 6. If I bought the wrong product by mistake, can I exchange it?

If you purchased the wrong product by mistake, you should contact support team to to change your wrong order into the correct one. However, you need to pay the difference if the correct one is expensive than the wrong one. Otherwise, we will refund you price difference.